Why is Independence so Important?
Quite simply, independence equals freedom of choice. Some of our patients who visit other hearing care providers are not aware that hearing aid manufacturers may own these clinics. Over the last 10 years, manufacturers have either bought out or squeezed out some independent and other family-owned practices, as a way of securing distribution channels for their own line of hearing aids.
Given the rapid development of hearing aid technology in recent years, no one manufacturer takes the lead in any specific range of technology for very long. For this reason, only independent hearing care companies are able to ensure that you will be informed of today’s best available solution.
Best Solutions at Affordable Prices
We can understand that hearing aids are a considerable investment and that TRUST is an extremely important consideration. We maintain a focus on optimal patient outcomes, coupled with reliable and readily accessible aftercare service.
Our hearing aids are approximately 20% less expensive than the equivalent model hearing aid of our vertically integrated competitors. This is most likely due, to our reduced marketing costs, we do not pay our staff sales commissions and we pass these savings onto our clients. Other advantages include:
Excellent Patient Service
We are a family-owned business and we believe in providing ‘good old fashioned’ service. Our team is trained to provide the best service possible, and we are continually striving to improve our level of care and service.
We do not believe that the best patient care can be achieved by having ‘visiting’ sites. This means that we open for business each day for hearing tests, on the spot hearing instrument repairs, maintenance and dispensing, and you have greater access to our team.
With two hearing centers in metro Knoxville, Tennessee, we differ from other hearing care providers in a number of ways:
Fitting and Hearing Care Packages
Successful fittings rely equally on the following:
Hearing aids are medical devices, rather than consumer electronics devices. Therefore, there it takes time and considerable follow-up care for the individual to become familiar once again to auditory stimulation. It can take time to ensure the best fit this often requires more than one review follow-up appointment.
At Transcend Hearing, we are here for the long term to assist our patients in the best way possible over many years through their hearing journey. Our primary business is to rehabilitate hearing – not just sell hearing aids.